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FAQ

Does Jordyn Claire have a return/refund policy?
Yes!  For "New/Never Worn" items only!
We strongly recommend that you familiarize yourself with the return/refund policy within the "Policy" page before purchasing.

Does Jordyn Claire sell gift cards?

We currently do not offer gift card purchases but we are working to have gift cards for purchase sometime in the near future.

What is the Quality of Jordyn Claire Clothing?
Jordyn Claire takes seriously the quality of product being purchased by our customers whether "gently loved" or new.  We inspect and clean/dry clean(only where applicable/necessary) all "gently loved" items and do our best to purchase quality bulk/new items when applicable.

Clothes received for recycling go through an 8-Point "Gently Loved" inspection process:

  • Cleanliness,
  • Stains/Soil
  • Odor
  • Discoloration/Fading
  • Rips/Tears/Pilling
  • Previous Repairs/Alterations
  • Shape Distortion
  • Broken Parts

Does Jordyn Claire have Clothes Consignment?
Jordyn Claire currently is not setup to provide consignment contracts but we are working to have that service in the near future.

Can I donate clothing or other items to Jordyn Claire?
Jordyn Claire currently is not setup to take large donations at this time.  However, there may be certain amount of clothing/item we may be able to received under certain conditions.  Please use the contact page if you have additional questions.

Do you ever have items that do not meet the 8-Point inspection process?
Yes!  Those items are packed up and dropped off or picked up by Salvation Army; Purple Heart; Goodwill; Mother Waddles or other Non-Profits that accept donations.